-The Official Mobile Mutts Guide to Scheduling Walks/Visits-

1. All schedule requests (cancellations and additions) must be made by the night before.


2. Schedule requests should be sent via email.

3. For any last minute schedule requests (meaning the day of),
we will try our best to accommodate you but we can not guarantee it (it's very rare
that we can't do something last minute but it does happen).

The earlier you send in your request the more likely we'll be able to help you out.

*Also please do not assume that we can fit in a
last minute walk/visit unless we confirm with you via email or phone.

4. Weekends: We are available for mid-day visits/walks on weekends but not on a
last minute basis. Please make all weekend requests no later than Friday at noon.


*Please do not call/email on a Sat or Sun and assume we can walk your dog over the weekend. We do check in on Sat and Sun morning for emergency requests but we can't guarantee we'll be able to help out... we will try our best and if your request is possible we will confirm via email or phone.


5. Important Holiday Information and Dates:

Below is the list of dates we are on holiday schedule.

What does "holiday schedule" mean?

***Holiday schedule means that all regularly scheduled (recurring) dog walks
are taken off the schedule automatically (since most people are off on those dates anyway)
BUT we are still available for walks and visits (we are available 365 days per year),
appointments just need to be requested via email in advance.***

We recommend making all holiday requests as far in advance as possible
as busy holidays can fill up quickly.

So, if you need us on any of the dates below please email a request in advance.
Please note, you will be charged the holiday rate.

Our holidays-

2008:

Monday, May 26 - Memorial Day

Friday, July 4th - 4th of July

Monday, Sept. 1st - Labor Day

Thursday & Friday, Nov. 27th and 28th - Thanksgiving

Wednesday, Dec 24th - Wednesday, Jan 1st - Holiday week
(please note: this is a full week of holiday schedule)

*All other minor holidays are regular days for us,
but if you're lucky enough to have off from work, just send us an email to cancel.
Please note, if you don't cancel ahead of time and the dog walker
shows up you will be charged in full.

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Please contact us with any questions
you may have about our scheduling policy.