Some of the great emails we've received from
our clients:
Jan 30, 2011
Hi Laura,
Thank you! Please let Ashley and Zach know that I was very pleased with their care of the cats this week. They seemed really happy and relaxed when I got home.
Thanks,
Vanessa
Jan 23, 2011
Mobile Mutts,
Can you please pass on my thanks to Beth and Luke for looking after Angelina and Gretchen recently. They did a great job.
Anna
Jan 14, 2011
I just want to let you know how much I love your company. Mobile Mutts is the most professional, easy to work with company ever. I am so glad that I chose to work with you. Thanks for all you do.
Cara
Jan 4, 2011
Hi Mobile Mutts team,
I wanted to thank you for taking care of our cats even in the middle of the blizzard— I always have such peace of mind knowing you guys are taking care of them.
I think one of the recent e-mails you sent out mentioned an employee of the month selection, and I'd like to nominate Hannah- loved her nice notes about the cats, and her willingness to clean up after them (they can mess up the apartment when they're left alone).
Thanks again,
Anna (and Alex)
Jan 4, 2011
Thank you guys so much for watching our kitties Lydia and Charlotte over the holidays! We came back and of course they acted like we were never gone :)
I already did the survey back on November, but I wanted you to know that I love the welcome back message... also the updates you left us while we were gone were very much appreciated.
We love your team and will continue to use you every time we go out of town...it's so nice to leave with peace of mind.
Happy New Year to all of you!
Thanks again
Genevieve
Jan 3, 2011
Hi Jen,
Everything went great last week, thanks so much! It was really, really wonderful that you all pulled through in the storm, and extended visits for Syd and Rambo (and all the other kitties as well)!
Thanks so much!
Melissa
Jan 3, 2011
Hi. I just wanted to let you know that everything was wonderful and I appreciate how well cared for our cats were during vacation.
Thanks again.
Rachael
Dec 31, 2010
Thank you all for helping me out when I got stuck. it really meant a lot to me (and The General and Lola) that I knew your guys were "on the case" the kittens are doing great!
Gina
Dec 31, 2010
You guys did a great job taking care of our kitties as always. Thanks for the extra efforts you put in. Happy Holidays!
Mimi
Dec 31, 2010
Jen,
Thank you for continuing to do an excellent job. Travel this year was extremely frustrating but it was very comforting to know that Ginger was in good hands. We appreciate your caring and flexibility. We came back home to a very well cared for and happy kitty.
Best,
Norman
Dec 30, 2010
Hi!
I love that I just got this email because calling you guys has been on my list of things to do since we got home last night. We have a vote- ALLISON. She is awesome, wonderful, and when we get married in March and go on a long honeymoon, I REALLY REALLY hope she can take care of our cats. (As we plan our trip, we get so worried about our cats and honestly after this trip away, we feel so much better thinking that Allison may be able to care for our furries.) She left such detailed notes (two of which are hanging on our fridge now) and from her descriptions I know she totally understood both of our cats (Miss Kahlo and Zeke). Not to mention she dealt with all of our plants and cleaned up the multiple messes Zeke made by knocking things over. And she left them a little holiday gift. Needless to say, all of us love Allison.
Please thank her for us. And as far as cat sitters go, she is the BEST. Zeke says she is employee of the YEAR.
Thanks to all of you.
Happy New Year!!!
-Jenna
Dec 28, 2010
We just got back and read all of Hannah's notes. It really is great to have you take care of our little friend, Jaggi. He always seems happy when we get back from vacation or holiday. And Hannah's notes made us feel that there was a good protectress of our little guy while we were away visiting family. And her notes are really funny to read, too! We are so glad you trudged through the snow to feed our Jaggs.
Anyway, just wanted to send a big note of thanks to Hannah. Many happy wishes to you all at mobile mutts. Thanks for everything you do.
Megan, Tim and Jaggi!
Dec 16, 2010
Dear MM -
I just wanted to say thank you for the amazing care Mo got while I was away! He is so happy and relaxed - and I know it's because of your help.
Both Ben and Allison took good care of him, and from what Mo tells me, Allison is his new best friend! He is so excited to have someone who appreciates the New Yorker and literature as much as he does. I also got to meet her last night, which was a delight....
Really thank you so much!
Best -
Vicky
Dec 16, 2010
We like Kenny very much. He does more than a great job and represents your company well.
Geoff
Dec 16, 2010
Hi Jen!
How are you doing? I just wanted to let you know that you can actually take me and my husband off your mailing list. I just got a new job and we moved to Boulder, CO a couple of weeks ago. Thanks to you and all of your staff for the great service you've provided to us and our kitties for the past few years. You've got a great company and we recommend you all to everyone we know in Brooklyn!
Thanks again, and happy holidays!
Mallory
Dec 8, 2010
Hi Mariah,
Will you tell Allison how much Liz and I love reading her notes to us about Izzy! It's such a fun thing to get when I arrive home from work...
Very happy with the service.
-Taylor
Nov 30, 2010
We arrived home yesterday to an extremely happy cat. What a relief to know your sitters could administer his meds and he didn't cause any trouble. Thank you!
Ella
Nov 30, 2010
I just wanted to say how happy we are with your service!
We got back from thanksgiving vacation and our kitty, Cricket, seemed relaxed and sleepy, not stressed or wierded out. Such nice 'report' cards from the sitters too!
Thanks for giving us some peace of mind.
-B
Nov 29, 2010
Dear Jennifer, Keith, Mariah, and Ben,
Hope you all enjoyed a wonderful holiday weekend. Today we have some bittersweet news to share. After 5 years as a Brooklyn Mobile Mutt, Sienna is relocating with her mommy and daddy later this week.... to Manhattan! Unless you have an Upper West Side walker, we realize we will no longer be in Mobile Mutts range as of this Thursday December 2nd. We recently finalized this move date and we are SO sad to have to say farewell to you all. The good news is that Sienna will have more room to romp and play in her new apartment, two nearby parks, a doggie run and more quality time with her parents (who will spend less time commuting and more time at home.) The sad news is that Sienna won't get to enjoy her special daily walks with Ben and all her Park Slope friends. We are having a difficult time breaking the news to her!
It's hard to put into words our appreciation for your team and the wonderful service that you provide for Brooklyn pet families like us. For every dog owner, there is nothing more heartbreaking than having to say goodbye to a little four-legged best friend in the morning when we leave for work. Sienna is a loving and cooperative rescued dog - we feel so lucky to have her and want the best for her. She adores being around humans, exercising and socializing. Sometimes she gets shy and a little anxious, too, and we always want her to feel safe and calm. It means so much to us that your team has offered her daily doses of love, leg-stretching, sniffing, not to mention her "Daily Poop" while we're at work each day. Your kindness, professionalism, customer service, and care for Sienna has shined through for all the years you've walked Sienna. We have appreciated your flexibility on the rare occasion when we need to cancel on short notice or have a special request, and we've been grateful for the care your walkers have all taken to ensure the security of our gate and doors to our home while walking Sienna. Sienna's walkers have been wonderful with her - and courteous with us. When we moved into our current apartment on 6th Ave, Sienna went through a bit of a transition period where she thought it would be fun to eat our furniture. Your team was kind, sensitive and responsive in monitoring her behavior and helping us to ease into the crate system. The only thing that makes closing the door on Sienna's crate easier each day is knowing that it will be opened just a few hours later by Ben who greet Sienna, take her out for fresh air, sniffing, walking, peeing, and trots around the Brooklyn blocks with her friends. We've gotten to observe Sienna's excitement and energy when she's with Ben and the other doggies - it's a treasure to behold and we are deeply appreciative.
Kindly pass on these sentiments to Ben and any other team members who support the wonderful work you do. We will never forget the care and love you've provided for Sienna during her Brooklyn upbringing.
With appreciation,
Mike & Melissa
and Sienna
Oct 4, 2010
Hi Team at Mobile Mutts-
Just wanted to say thank you for the great job of watching our kitties while we were on vacation. I really appreciate the attention to detail in each of the notes left and the extra emails. It is a good feeling to know that our babies are in loving hands while we are away.
Thanks again,
Jennifer
Oct 3, 2010
Hello!
I know my husband already let you guys know, but I just wanted to confirm that Nina won't be needing anymore scheduled walks, since we're moving soon! We may need a few random walks here and there, but for the most part, I'm sad to say that Nina's time with you all has come to an end.
We will really miss working with you and your team. You are extremely professional, accommodating and cheerful. All of our walkers have been incredible too. Nina loved them all (she actually told me this).
If we ever move back to Brooklyn, we will call you up right away. In the meantime, we'll keep recommending you to friends and neighbors.
Take care!
Love,
Julie, David and (one of) your best girl(s) Nina
Sept 13, 2010
All,
Just wanted to let you know David sat for Spanky while we were away last week. As this was our first time leaving him for an extended period it was a little stressful.
David was a wonderful person to work with. He was very understanding and patient of all of our needs and got along with Spanky famously. David was also a very courteous and respectful guest in our home for a week. I would gladly work with David again and encourage his involvement on any of our pet-sitting needs. I hope everyone at Mobile Mutts knows what a fabulous asset he is.
Please accept my sincere thanks for assigning David to us!
Joey
Sept 8, 2010
Hi! Mo is great - thanks to all you and your staff's love and care! Thank you!
Victoria
Sept 2, 2010
I'm sure you already know, but Kenny is wonderful. He's so good with Baisley. We really appreciate his caring and patient nature and will miss him.
Diane
Sept 2, 2010
Ali is wonderful/reliable and great with Indie...you all respond quickly to responses and are friendly... I recommend you and you responded quickly to my good friend..positive feedback!!
Dahlia
Aug 25, 2010
Jen,
Please give my warmest congrats and heartfelt thanks to Laura. It has always meant so much to us to know that Polly is with someone so loving and dutiful. That said, I’m sure Hannah will do a wonderful job, keeping in perfect line with the unbelievably high quality of service that all of Mobile Mutts provides.
Cheers,
SAR
Aug 19, 2010
Hi Jen,
Thanks so much for letting me know! Kate been so, so wonderful. My friend Ed, who sometimes watches Nell for me, has told me that when they've run into Kate on the street or when he's been at the apartment when Kate picks her up, Nell goes absolutely bonkers for her. So happy to hear she's pursuing something she's wanted to do. She'll certainly be missed by Nell and me!
Looking forward to running into Jim once he takes over. We've been so happy working with you guys, I have no doubt he'll be as awesome as Kate and Steve both have been!
Thanks!
Julia
Aug 19, 2010
Very happy with Ashley's visits.
Parker is well!
Many thanks.
Mary
Aug 4, 2010
Hi Mobile Mutts,
This is LONGGGGG overdue but just wanted to say thank you a million times over for taking such excellent care of Martin over the past year. Graham is fantastic and we look forward to reading his thoughtful “Daily Poops” every day. J We will miss him and wish him all the best on his new venture.
Your team is the BEST and thanks again!
Mary and Christian
June 18, 2010
Hey Mariah,
I just wanted to extend an extra thank you to you guys, Kate/Ashley did an excellent job looking after our cat, and we just appreciate it so much! I can't believe we were gone almost 2 full weeks and she (& the apartment) were totally fine! I half expected the kitty to go crazy and maybe damage furniture or something from the stress, but having you guys come visit really kept her sane, it makes all the difference in the world.
Thanks again for the excellent service!
Rachel (Neko's mom)
April 15, 2010
Thanks a lot, I really appreciate it. I am really happy with your service so far and I just wanted to say that I think Justin is great. I really love the notes that he leaves after walking Chewy (they always crack me up) and I am sure that Chewy loves going on walks with him.
Thanks again,
Jessica (Chewy's mom)
April 12, 2010
Hi Jen/ Mariah,
After three years in Brooklyn (one for Shannon), we've decided to move to Seattle to be closer to my sisters and parents (and their dogs!).
Your well trained walkers and excellent customer service made Shannon's transition into my life very smooth one. Thank you for always responding quickly to my questions and concerns. Knowing that Shannon was well taken care of and loved throughout the work day and on overnight stays was a great comfort to me. Thank you again.
If you ever need a reference for your services, please consider me.
Liz (Shannon's mom)
April 7, 2010
you guys are the best!!! really don't know what i would do without you ;)
- Laura (Bailey's mom)
March 21, 2010
Dear friends at Mobile Mutts,
After much deliberation and 5 great years in NYC, we have decided to relocate to Raleigh NC, where many of our dearest friends and family reside. Edith joined us for our trip down here to look at houses (we're all here now) and my husband's parents have graciously offered to host Edith in their home until we move. As such, she won't be joining us for the return trip to NYC, but instead she will enjoy the springtime at their home, on a big piece of lakefront property. Although we are sad that she will miss our final months in NYC, we know that she's going to be elated to be outdoors, swimming and going on long walks.
We have been so thrilled with our 4-year relationship with Mobile Mutts, and we will not think twice to refer your services to anyone who asks. Please let David know that Edie will miss him and that he has been a great help to us during these first few months with the baby - he provided Edie with the activity that we couldn't give her in the early days of parenthood. We have always been so impressed with your professionalism and kindness and we will miss our Brooklyn dog community.
Best to all of you,
Alicia & Jon Stephens, and Edith, who will be too busy enjoying the great outdoors to email you herself
March 16, 2010
My mini Schnauzer loves walking with Beth soooooo much, this weekend
she didn't want to go outside at all.Thanx Beth! Asta says aaaarooooooo!
- Matthew (Asta's dad)
Feb 15, 2010
Hi,
I meant to respond to this email a lot earlier...but I wanted to say thank you again for the great job you do with Marley and Ebony. I know we are all much happier since having you in our lives. And it is very, very clear that you care about the pets and their owners - that is incredibly nice and selfless of you to not increase rates right now.
As far as any issues with Marley's walks, I have none. He is very easy flexible with time slots in the afternoon, so don't worry if you need to come earlier or later in the day.
Thanks again,
Cory (Marley and Ebony's mom)
Jan 12, 2010
Hello!
Thank you all for taking such good care of Chloe and Tyler while I was away. I came home Sunday after being away for three weeks and they were both happy and healthy. I was glad to read on the daily notes that they both finally came of hiding for some attention and that after all this time Steve finally got a chance to see Tyler!
Being away for so long worried me but I felt much better knowing your team was looking after them. I really appreciated the email updates.
Thanks again!
Alyssa (Chloe and Tyler's mom)
Jan 6, 2010
So cute!! Love the pictures. Thanks so much for taking such great care of romeo!!
Jessie (Romeo's mom)
Jan 5, 2010
Dear Mobile Mutts,
We would like to thank you and the people who came by and looked after our cats (Brandon, Mariah and Albert) . The notes that they left behind were very detailed and funny (some of them even had little illustrative drawings!). We really appreciate your service and look forward to using your excellent services again in the new year. Thanks again and have a great 2010!!
All the best,
Duncan & Mary (Tesshu and Lorelei's parents)
Jan 2, 2010
Hi Jen, Laura,
Happy New Year!
Thanks for taking care of the Aikiko and Zorba whilst we were away.
Laura, you have a magical touch for sure! My cats prance around when we get home always looking so well looked after. I can't thank you enough:)
Best,
Susie (Aikiko and Zorba's mom)
Dec 28, 2009
Hi Mobile Mutts!
Albert James did a FANTASTIC job taking care of our kitty Fiona. He left the cutest notes and called us a few times to let us know how she was doing. It made being away from her so much easier knowing he was there for her. I was wondering if you could send me the total charges for his visits so I can be sure we've budgeted the cost appropriately. I know you all won't charge us till the 1st, but just want to be prepared. Thanks again for sending us a wonderful sitter and I hope you and everyone at Mobile Mutts has a great new year!
Kind Regards
Jessica (Fiona's mom)
Dec 19, 2009
also please do thank Albert personally for us at some point, he's fantastic and Oscar seems pretty happy whenever we return...
jjg (Oscar's dad)
Dec 8, 2009
Thanks so much, Mariah. It has been a crazy week for us and we really appreciate being able to trust you all to take care of our critters, even at the last minute. You guys are the best!
Many thanks,
Marci (Edamame, Maurice, Maya and Quan Yin's mom)
Nov 30, 2009
We got home last night from our Thanksgiving trip to find the "qwats" and our apartment in great shape! Laura did a wonderful job once again. Please pass along my thanks and compliments.
Best,
Michelle (Otis and Polly's mom)
Nov 24, 2009
Mariah,
Kenzie is definitely Enzi's and my hero! He is doing fine and is happy as can be.
Mobile Mutts has amazing employees!
Best wishes,
Eliza (Enzi's mom)
Nov 23, 2009
By the way, we really appreciate Joe's enthusiasm and reliability--and the level of responsiveness of your whole team. Thank you.
Liz (Peanuts' mom)
Oct 23, 2009
Hi Mariah, thanks for the invite. I thought maybe we told you but perhaps not- we moved to Riverdale in the Bronx in July. Were sad to leave the neighborhood but had to be closer to my wife's new job. We also miss Mobile Mutts, you guys were so reliable and great and we've recommended you to friends in the neighborhood. It took us a while to find a dog walker that we like up here, and we definitely didn't take you guys for granted!!
All the best,
Steve, Kirsten and Sophie
Oct 8, 2009
Thanks again, Mariah! It gives me much peace of mind to know how organized and professional your company is :)
Elisabeth (Zelda's mom)
Sept 30, 2009
Hi Mariah,
Just wanted you and Kenny, of course, to know that we were very happy with him! Please thank him again for me. Have a great day!
Melissa (Saul's mom)
Sept 22, 2009
I just have to tell you that Jeremiah and I sooooo get a laugh out of Laura's poop reports. She is hilarious!!!
Sunny (Freddy's mom)
Sept 13, 2009
Your service is remarkable, reliable, efficient and friendly. If you need me to provide any recommendations, let me know.
Thanks,
Ellie (Jewell's mom)
Aug 17, 2009
Just wanted to thank the service, and especially Laura, for taking care of Juno and Hobbes. They were very happy and peaceful (kitties) when we saw them after our two days away!
Thanks again,
Lisa (Juno and Hobbes' mom)
Aug 14, 2009
btw, joe is the rock star of dog walkers, just so great. been really sweet about updating me on how sammy is doing on his new liver disease diet and says he seems back to himself, which is a huge relief! he's a real keeper.
thanks,
Sarah (Sammy's mom)
March 19, 2009
Hi Jen,
I just wanted to drop you a quick note to let you know how pleased we've been with your company and with Alex in particular. We are always met with a wonderful, detailed note each time Alex walks Jackson, and Jackson is in good spirits. We also are always met with a rapid and thorough response from our booking e-mails. As busy, working people with irregular schedules and often last-minute needs, it is very comforting for us to know that Jackson is in good and reliable hands each time we're unable to walk him.
Many thanks for this!
Etta Jane (Jackson Marshall's mom)
December 27, 2008
Hi Mobile Mutts team,
I just want to thank you so much for the wonderful service we received from your sitter Annie. The notes with the breakdown of the services was wonderful and a great touch. We will definitely use you again the next time we are out of town.
My best,
Suzanna and Sadie Riordan & Wade Hampton
December 19, 2008
Dear Mobile Mutts and Annie,
I cant tell you how much I love my squishy Christmas penguin. When I saw my mom unwrap it, I got so excited and started to jump up and down. I love to hold it between my paws and bite on the hat and then shake it from side to side as hard as I can. My mom hasn't given me the bones yet and is saving them for Christmas. I can't wait!!
I also wanted to say happy holidays to my walker Annie. I hope that I have been a good doggie. I have enjoyed the walks with her soooo much! Maybe one day my mom will be able to meet you.
Lots of licks,
Lomi
December 18, 2008
Thanks for the gift- Sailor loves it! Also, Andrew is doing a great job. I’m so glad that we signed up with you guys.
Carie
December 18, 2008
Mobile Mutts,
We wanted to say thanks, on behalf of our pug Dakota, for the nice surprise of wonderful holiday toys that we received yesterday. Dakota is very happy with her new Zanies plush dog toy and plush snow man.
We also wanted to let you know that we are pleased with the progress she has made with Laura as her dogwalker. She has begun to consistently do her business outside now with Laura and I am sure is also enjoying the socialization with the other pets.
Happy holidays!
Brad & Sasha
December 10, 2008
Annie is AWESOME! her notes are great! Thank you! I am very pleased!
- Jackie
February 24, 2008
Hi Jen-
Thanks for thinking of us and having Joe fill in this week, since our walking needs are daily while Doug is out of town. You guys always have really great people to walk binah, in all of the various neighborhoods we've been living in, and there have been many. We are really happy with the service you guys are providing and I know Binah LOVES her walks since I've been home a few times when her dog-walker has come to pick her up and she's pretty much jumping out of her skin.
Thanks,
Langley
December 20, 2008
Hi Mobile Mutts team,
I just wanted to wish you a happy holiday season and thank you for taking such great care of Sasha! You have always been so accommodating & flexible, which I totally appreciate! I'm going to leave something for Amanda on Monday, but I wanted to thank you all for your great service.
Keep it up and looking forward to using you in 2009! Sasha sends her love too :)
Kerry, Eric and Sasha
December 18, 2008
Hi,
Alex has been absolutely wonderful. You are lucky to have him on staff.
Thanks,
Sarah
December 17, 2008
Hi Team Mobile Mutts.
Thanks for a great year of taking such good care of Enzo and the Kit - the notes made my days brighter, and the calls when Enzo limped or the door was jammed or any of the other small gestures that you guys really go the extra mile (no pun intended) were always appreciated.
Happy Holidays!
Jenna
December 16, 2008
I thought I would take a moment to let you know that Alex is really terrific - the dogs seem to love him, he is responsible and accommodating, and his notes are very amusing. I appreciate that he takes the time to note anything which might be significant, and keeps me updated on anything I have mentioned to him. I never think twice when I know he will be walking the guys.
Thanks and have a wonderful holiday!
marissa, bentley & sampson
December 05, 2008
Jen,
Thank you so much - what a sweet note. You guys have been so great to Bonnie since she was three months old : ) She loooooves the team and having you guys as her second family has really added to the quality of her life. I will keep you posted on the recovery and we'll see Glenn on Monday.
best,
Amy
December 01,
Thank you, Mobile Mutts crew! You guys did a great job, as usual, taking
care of my cats.
Purr purr,
Vanessa
December 01, 2008
I have been meaning to mention something about Laura. She is by far the sweetest and most considerate walker that we have had the pleasure of dealing with. Without going into details I thought you all should know that it has been my experience that she has high morals and a lot of integrity. It has been a pleasure having her as Duke’s walker!!
Joe
September 19, 2008
Hey Jen and Keith,
Thanks for the card. I was just telling some friends that part of what made
it possible for Jake to go on as long as she did as well off as she was
until the end was you guys. As frail as Jake got in the past few months, I
completely trusted David, Michael and the other walkers to take good care of
her. You really do seem to run a service that derives entirely from love of
the dogs - that was continuously evident in all of your interactions with
both the dogs and their owners. Thank you so much for helping take care of
Jake -- in the daily walks as well as when you let her stay with you when I
traveled -- over the past years. I'll always appreciate it.
Best,
Dave
September 05, 2008
Hi guys,
I just wanted to send a quick not to let you know what an amazing job David does with Henry and Olive. They absolutely adore him and so do we!
Thanks for taking such good care of our critters!
Kristen
May 20, 2008
Thank you to you and your team for looking after Carlos this past weekend.
He is doing great - he obviously loves his visits from Mobile Mutts! Thanks
again.
Kind regards,
Liza
March 28, 2008
Jen,
Thanks for the notice last month regarding Mariah’s promotion and Ruth’s introduction. Coincidentally, I was contemplating emailing you just a few days earlier to share that Mariah provided exceptional service to us one day last month when we had a second walk scheduled for Edith. On the few occasions when we’ve had late walks in the past, I’ve left a note asking for Mariah to feed Edie after her second walk, with a one-serving baggie of food set out for that purpose. I completely forgot to leave the note or the food one day, and Mariah kindly fed Edie, refreshed her water, and made sure that she was all set for the evening before leaving despite my oversight. It was such a relief when I got home super late from work that night to find that Edie was totally content and settled in. Mariah is fantastic and clearly she’s made an impression across the board. While she’s no longer our walker, I still thought it would be good to pass along the positive feedback.
Ruth is great as well and we really appreciate the extra detail she provides about Edith’s afternoon adventures.
Thanks,
Alicia
March 28, 2008
Hi Jen,
I have to say that I am very impressed. Not only did you respond to my email quickly, you knew what was going on with Noodle's walk schedule immediately and in detail.
I have also been very impressed with the 'Daily Poop' logs that Dimitry has been leaving for us. If there are any changes in Noodle's demeanor or bodily functions, he always lets us know. He also leaves us notes about Noodle's normal day-to-day behavior, so that we know what he is like when he walks with Dimitry. This most recent note regarding the suggestion to walk Noodle in a later time slot shows that he is paying close attention to Noodle's needs and what is best for him.
The point that you brought up regarding moving him to the later time slot, in case we are ever running late at work, is a very good point. I spoke with Robert about it, and we agreed that it would be a good idea to try the later time slot out for a while and see how he does. He seems to be well adjusted to walking with Dimitry now (I think the frozen peanut butter filled kong was a hit!).
Thank you for all of your help!
Jennifer
March 16, 2008
Hi Jen.
Thanks again for everything - Lawrence did a fantastic job [cat sitting]! I'm so happy I've found your company - I'll definitely be in touch the next time we go out of town, and will recommend you to friends too.
Thanks!
Brigitte
February 24, 2008
Hi Jen.
Thank you so much for your email. I am sorry to hear about about [current walker leaving your staff].
Thanks for thinking of us and having Joe fill in this week, since our walking needs are daily while Doug is out of town. You guys always have really great people to walk Binah, in all of the various neighborhoods we've been living in, and there have been many, and I trust you'll find a great replacement. We are really happy with the service you guys are providing and I know Binah LOVES her walks since I've been home a few times when her dog-walker has come to pick her up and she's pretty much jumping out of her skin.
Thanks,
Langley
December 01, 2007
Jen, Joe and Crew,
We were very, very happy with your service over Thanksgiving weekend - it was our first time using you - I enjoyed meeting Steve and we appreciated the little notes that the cat sitter left for us each visit along with the checklist of items checked. We will be using you again in the future - I am planning my Jan travel right now so will be back in touch regarding our needs for George and Teddy.
Thanks so much -
Linda
October 13, 2007
Jen,
Just wanted to say our sincerest thanks for all of your help and assistance with our wedding*. Laura was absolutely terrific - so sweet to work with, so professional, and overall just the biggest help! Our day truly would have been so much more difficult without her there. Thank you so much for all of your help setting this up, as always you guys make things so easy!
We had a little thank you card for Laura, that of course in all the craziness yesterday we forgot to leave it for her!! We are leaving tomorrow for Aruba, but did not want to wait a week to give it to her. We will be leaving a card with our doorman downstairs - if possible, would any of your walkers in the neighborhood on Monday (Steve or anyone else) be able to stop by and pick it up? We'd definitely appreciate it, we don't want a week to go by without being able to thank her.
Anyway, thanks again for EVERYTHING.
Rhonda
*We handled their dog at their wedding. This is a service we are able to provide for our regular dog walking clients.
August
13, 2007
Thanks
so much!! We have used a lot of different services since
Huddie was born and I really want to tell you, that you
guys are (by far) the easiest and most trusted company we
have worked with. All of your walkers are great (and leave
very amusing notes)! I always know that Huddie is getting
his full 1/2 hour walk b/c he hasn't chewed up the couch
cushions since we started with you guys. And my neighbors
have given good reports as well. I also want to mention
that the payment process couldn't be any easier. With some
of the other services, payments were always getting crossed
with bills in the mail and so I never knew where we stood
and sometimes overpaid. It was a huge hassle!
Anyway, I've been meaning to tell you guys for a while that
I really appreciate all of your great service! Thanks again
for all your help!
Amy
May 26, 2007
Hi.
We got home last night and Seymour (the cat) looks great.
Chris's notes were wonderful to read and I am glad Seymour
was so well taken care of while we were away. Please thank
Chris for us.
Thanks again,
Jen Shorten
April 25, 2007
Hi.
Just a quick note of thanks for taking such good care of
Finn (the cat) while I was away. I can tell by the tone
of the notes you left that you and Finn got along famously!
I was so glad to hear it-- he is notorious for being standoffish
with new people but obviously he was comfortable with you!
He was so relaxed and happy when I got home, and the apartment
was in great shape.
Thanks so much!!
Hallie
August 25, 2006
Dear Julie, Jen, Keith and the entire Mobile Mutts team,
This note is certainly long over due... I just want you all to know that everyday I am thrilled knowing Kaya is so well cared for. But like most people, I fail to express my gratitude and appreciation. And like most businesses, you probably never hear the praise. I know. Being a business owner myself, no news, is good news.
When I moved to Brooklyn (Cobble Hill) in 2003, my business was taking off which meant more time in Manhattan. Kaya was 10 years old at the time, and as you all know by now, she's a little high maintenance. :) She's lovable and sweet, but it takes time for her to warm up to some people... especially her K9 friends. And she can be darn stubborn!
When I first met with Julie and Keith, I was impressed with your knowledge, compassion and professionalism. Kaya has been in good hands ever since. And when we moved to Prospect Height last year, you made sure she was taken care of. As she gets older (12 years +) you have been sensitive and conscious to her needs...and that gives me peace of mind knowing she is so well cared for when I am working.
I had the pleasure of meeting Dominic late this afternoon when I came home early. And was so happy to meet one of the dog walkers behind the "Daily Poop" musings. The first thing I do when I walk in the door is read the report on Kaya's walks. They always bring a smile to my face.
So thank you SO MUCH for doing such an amazing job. The animals you care for are blessed to have you in their lives. And so are we.
Sincerely,
Cathleen
June
8, 2006
I was
a recent client of Mobile Mutts and would recommend their
services highly to anyone with a beloved pet. My
dog Sadie was already 16.5 when I lost my last dogwalker,
and the Mobile Mutts team came to our rescue. They established
a new route in Prospect Heights, and spent a great deal
of time getting to know Sadie and the ins and outs of walking
a very geriatric dog. They were all very knowledgeable
and caring, and always left me detailed reports about how
the day had gone, and how she was faring. They also
always ensured coverage, by sending another member of the
team when one was unavailable, which was a huge plus from
my perspective.
Given her age and limited mobility over the last few months,
this certainly required patience and a good deal of kindness
on their part. It was, in large measure, having this experienced
team on hand that made it possible for both Sadie and I
to enjoy her last 6 months without the constant worry that
she might fall or hurt herself when I was not around. If
you are seeking reliable, conscientious and caring help
you should make Mobile Mutts your first call.
Kathy
May 23, 2006
Hi
Julie.
I just wanted to tell you how awesome Genevieve is- I love
getting her notes about her walks with Cody. Please thank
her for me for walking Cody for an hour today. I know he
really loved it...
I'm loving Mobile Mutts- working so much, it's nice to know
that my dog is being well cared for.
Thanks again!
Take care,
Jessica
March
2, 2006
Dear Jen,
I am writing in reference to Harris Klahr.
As you know, Harris has walked our dog Norman for some time
now, and we could not be happier with the arrangement. Harris
is extremely dependable, trustworthy, friendly, and most
importantly, takes great care of our little guy (who can
be a little bit high maintenance at times!). Harris walks
several dogs that live in our building; all of the dogs
and their owners would no doubt give the same glowing review.
Perhaps best of all, Harris has a great sense of humor,
and his daily notes about his time with Norman and the other
dogs are absolutely hilarious.
We have no hesitation in recommending Harris to any potential
clients that you may have. Feel free to have them call us
if they would like to discuss further.
Best,
Melanie and Raphael
March 1, 2006
Hey Jen –
Both Frannie and I love Harris! The few times I was actually home when he was there I was so pleased to see how happy Frannie was to see him and she went right up to him and started licking his hand. Harris leaves great notes and from them I can tell he understands his dogs and know their quirks and how best they interact. He alerts me to any weird behavior on Frannie’s part, which helps me better understand her (and I need a lot of help with that!) He’s the one who told me she had a particular talent for catching treats! I had no idea.
Anyway, I can’t say enough good things about Harris.
Mary
Beth
Jan 31, 2006
I cannot
tell you how happy I am, not only with the service you provide,
but with the quality of people you have working for you.
Last Monday Matt had come by to meet me and Tallie. Then
on Friday, I actually worked from home, but kept our appointment
because I wanted to meet Mike as well. Tallie was so happy
to see him, it made me jealous and happy at the same time.
He is sooooooo good with her!!! So thank you for everything!!!
Lori
May 10, 2005
To whom it might concern,
I cannot recommend Mobile Mutts highly enough. My fiance and I adopted a boston terrier in November 2004. Mobile Mutts has been with us all the way. Before Randy was old enough to go outside for walks, Mobile Mutts would come over once or twice a day to play with him and keep him company. Then, once he was old enough to go out, Mobile Mutts would take him out- first by himself and then gradually with other dogs.
In many ways, Mobile Mutts is more responsible for socializing Randy than my fiance and I. For instance, Randy was not a good walker when he was young. Like many bostons, Randy is extremely headstrong and often (especially in cold weather) resisted walking past our front steps. Jen and her team suggested walking Randy with a few other dogs in an attempt to teach him by example. Mobile Mutts took special care in the dogs they paired Randy with and, low and behold, before too long he was walking us!
Throughout all this, my fiance and I never missed a thing because Mobile Mutts would document everything in "The Daily Poop." Speaking of which, anyone who uses Mobile Mutts will confirm that coming home to "The Daily Poop" beats a check in the mail. We so look forward to reading all that Randy did on any given day- chasing birds and plastic bags, playing with Hannah and Diego, causing a commotion on the street...we don't feel so badly missing it because we can come home and read about it.
More important than anything else though, Jen and the Mobile Mutts team are responsible, trust-worthy, reliable and they love our dog ALMOST as much as we do! We really wouldn't feel like we were treating Randy right without the help from Mobile Mutts. They are irreplaceable.
Sincerely,
Sara and Bob
February 23, 2004
My friends and family are sick of hearing me say this, so I might as well offer it up to a group of total strangers: I love Jen and Keith, my Mobile Mutts dog-walkers. "How big a difference can a dog-walker possibly make in your life?" inquire those who don't have pets or who think they can handle their canine responsibilities all on their own. Well, huge.
Jen and Keith enable me to stay employed, for instance. I am a single woman, and it takes me a good 35-40 minutes to travel between my office and apartment. When I first began my job in New York, I tried rushing home at lunch every day to let my two dogs out for a quick break, but simple math will tell anyone that a one-hour lunch break is inadequate for such a trip, and that it was only a matter of time before such extended absences would cause me to lose my job.
My dog-walkers also keep me informed about my dogs' health and happiness. "Skippy's poop was a little runny today," says a note from Jen when I arrive home from work one evening. Good to know-and since Skippy tends to be a once-a-day pooper, this is information I might otherwise have missed. So I make an appointment with my vet and get Skippy the antibiotics he needs; subsequent notes from Jen let me know that the drugs have done the trick-no more loose poop.
Jen and Keith keep my dogs safe. I have two greyhounds, both ex-racers who were not properly socialized as puppies, and their social ineptitude makes them occasionally anxious and aggressive with other dogs. On the rare occasions when friends have walked my dogs as a favor, I have sat by the phone awaiting the call to say that Skippy has eaten someone's Yorkie, or that Abby got into a tussle with a German Shepherd and needs fifteen stitches, because friends-let's face it-tend to do stupid things. "Oh, look!" I can hear them coo to Skippy and Abby as they approach a pug and its owner on the street, "let's go say hi to this cute little doggie..." Let's just say that Jen and Keith know better. From the very first meeting, they were exacting in their questions about my dogs' behavior, so I know that they have the dog-sense to avoid bad situations or to deal with them when they do arise.
Most importantly, my dog-walkers make my dogs-and me!-so happy. "Great seeing these two again," says a note from Keith after a long weekend, "I missed them. We had a good walk today!" And I can tell from the smiley yawns and wagging tails of my dogs that the three of them did, indeed, have a good walk. This, in turn, makes me exquisitely happy-for, as any dog-parent knows, there is nothing more guilt-inducing than coming home to anxious, desperate, unhappy pooches, and nothing better than being greeted with a gentle kiss from a contented dog.
Best,
Laura
February 20, 2004
To Whom It May Concern:
I am writing on behalf of Jen Marter, Keith Gladysz and Mobile Mutts Dog Walking Service. Jen and Keith have been walking my dog twice a week for 3 months, and I have been very pleased with their service. They are very responsible and reliable. They are good about keeping me updated by leaving notes everytime they walk my dog. They have communicated all billing issues very clearly and promptly. They have been flexible and responsive to my scheduling needs. Most importantly, I can tell that they really love my dog and care for him like their own.
I highly recommend Mobile Mutts and am happy to answer any further questions.
Sincerely,
Sonya
To Whom It May Concern:
Having utilized a few different dog walking services over the years, I was very happy to find out that Monster Mutt had started offering dog walking. (I have used Monster Mutt's various services, i.e. dog training and day care in the past).
I have a dog with fear issues, and Jen has been able to manage this problem quite well. Jen has been extremely conscientious, on time, and I feel that she really has my dog's best interest at heart. I have to say that with Jen walking my dog, I don't worry about her at all when I'm away from home. I haven't felt this comfortable with a service in a long time.
Regards,
Janice
Hello,
For the last month and a half Jen has been taking care of
our puppy, Vela. During this time Jen proved to be reliable
and responsible.
Jen has been coming at the requested times, feeding Vela and helping us to clean up the little messes Vela leaves behind. Jen also has been great at giving us feedback and calling us with any questions or concerns. It is also apparent that Jen loves dogs which is very important to us. We definitely learned to trust Jen and will continue to rely on her services.
Marina